AOL Mail Login Problems and its Solutions

Are you seeing login errors while signing in to your AOL mail account? Here, in this article, we’ve listed out some AOL mail login problems and its solutions. You’re aware that email is a convenient way to send and receive messages. There are many email services as of now, like Gmail and Yahoo. Just like them, you must have heard of AOL mail service. It is one of the oldest parts of the email world, which started in 1985. You can easily sign-up and start using AOL mail, but what if you face login problems? We’ll discuss this in this article.

AOL Mail is a worldwide emailing service that offers users a wide range of features to make their office or personal work more convenient. So, one may freely sign up for AOL Mail for personal and professional use. In addition, AOL mail offers features like a calendar, an un-send tool, an AIM panel, 250 GB inbox size, auto-correct, spell-checking feature, and so on. Unfortunately, despite being a popular mailing service, you can experience AOL Mail Login Problems due to internal technical glitches. Although, various possible causes lead to such difficulties. It is crucial to recognize the main reasons why you may come across this hurdle. So, you should look down for the recommendations in this post.

What are the Reasons for AOL Mail Login Problems?

There may be various reasons for AOL mail login problems. Some common AOL mail login problems are invalid passwords, authentication errors, black screens, and many more. These may have been caused due to some factors listed below:

• Due to incorrect user name and Password
• ‘Can’t Reach this page now’ error
• AOL email login page not responding
• Blank screen while logging in
• Missing AOL login credentials
• AOL mail is currently down or unavailable
• Due to network issues or slow internet connection
• Email verification problem
• Sign in button might not be displayed
• Outdated version of browser

AOL Mail Login Problems and its Solutions

You can face several login problems when opening your AOL mail, as given above. No matter what kind of problem you’re into, it must be solved as quickly as possible. So, you should first identify the core reason for your situation and then pick the best measures to fix them. Sometimes you can try ‘logging out from your account and reopening it again’ can work. In this case, you should ultimately sign out of your account and then sign back in. This will often help, especially in cases of bad passwords or simple browser issues. Now, let’s look at some AOL mail login problems and their solutions:

Problem 1: Incorrect Login Credentials

In most cases, the login issue appears if you enter incorrect login credentials when you try to sign in. An error message saying ‘Cannot log in to AOL mail’ will appear. If you’ve entered the wrong password accidentally, an error ‘invalid password’ will appear, and for this, enter the correct one to troubleshoot the issue. However, if you are sure you’ve entered the valid credentials, you should try resetting your password. Resetting your password can solve this issue. For this, follow the steps below:

1. Open any updated web browser and visit login.aol.com.
2. Enter your username and tap on the Next button.
3. Click on the Trouble signing-in option.
4. You’ll see two options to reset your password. You can choose your email id or registered mobile number for this.
5. Then, you’ll receive an OTP code to reset your password on your email or mobile.
6. Now, enter the code in the required field and set a new password.
7. Try logging in to your AOL mail account.

Problem 2: Authentication Errors

If you cannot log in due to an authentication problem, you’ll see a message ‘Blerk error 1’. The leading cause behind authentication errors is incorrect settings and outdated browsers. To solve this, you should try this method:

• Clear cache data

Try clearing out your web browser’s cache, cookies, and history. And check whether the problem is solved or not. However, you should consider using Chrome and Edge instead of Internet Explorer. Although Internet Explorer is retired as of 2022, you should stick to the latest and most modern web browsers.

• Change Browser Settings

The incorrect settings of your browser can also result in login issues. So, it is recommended to modify and adjust the security settings on your web browsers. Browsers like Google Chrome, Mozilla, Microsoft Edge, and Safari have their own set of settings. Make sure you adjust the settings accordingly.

Problem 3: Unable to Load AOL Log-in Page

You can easily log in to AOL mail through login.aol.com if you enter the correct login information. But the problem arises if the login page does not appear, which is a Blerk Error 4. So, what to do in such a case? Don’t worry. Follow these methods to fix the AOL mail loading issue:

• Restart the browser

The loading issue mainly occurs due to some problem in your browser. Thus, you should clear your browser browsing history, cache, cookies, and other reserved data. Then restart your browser and check if it works or not. Clearing data and restarting the browser is the simple way to lead the AOL mail login page.

• Remove the temporary file and cache

The cache and temporary files can cover all the spaces that can cause loading issues. So, try removing cache, registry files, and temporary files, and clear out the recycle bin. Also, make sure you don’t have any unnecessary programs and delete them if you have any, along with their related files, to make some space on your device so that other services can run smoothly.

• Change security settings

Firewalls and Security programs installed on your device can block some websites to prevent unauthorized access to the system. Therefore, you should change some Firewall settings to solve this issue or try disabling the security services while logging in to AOL. Likewise, you can check if AOL access is not disabled, add AOL to trusted sites, and try disabling web-filter options. To do this:

1. 1. Open the search box on your windows and type CP (control panel) to open it.
   2. Look out for Windows Firewall from the control panel’s search box.
   3. Click on the allowed programs.
   4. Check if the AOL login site is working or not.
   5. Untick the dialogue box of the Web Filtering option.
   6. Now, open your browser and try logging in to your AOL mail account using the correct login information.

Problem 4: Outdated AOL Application

If you’re using the AOL application instead of the web version, then ensure your application is updated. Sometimes, an old version of the application can cause an AOL mail login problem, which is why only use the updated application to sign in or to create a new AOL mail account. To update your AOL app, you can visit the App Store or Play Store on your device, find the app, and update it.

Problem 5: AOL is not working on iPhone

Most iPhone users face login problems while signing in to AOL on their devices. If you’re an iPhone user and cannot log in to your AOL account, then try these recovery steps:

1. Updating your iOS as the outdated operating system creates problems with email service, like in AOL.
2. Clean the junk files from your device and restart your mail.
3. You can try deleting the AOL mail application and reinstalling it.

Problem 6: Unable to Access AOL On Chrome

Sometimes, there may be problems when you try to access AOL mail from Google Chrome. If you cannot open AOL from Chrome, it may be due to an outdated version, cache, or incorrect settings. You can see these steps to change its settings.

1. Open your Google Chrome and click on the More option.
2. Click the Settings menu.
3. Click on the Privacy and Security option.
4. Now, choose the settings that you want to disable.
5. At last, clear the cache and cookies from the browser.

If none of the methods worked and you’re still facing the login problem, visit https://help.aol.com/article/help-signing-in to look at other causes and their solutions.

Basic Troubleshooting Solutions

You can try out some essential troubleshooting solutions if you cannot solve the AOL mail login problem from the above resolutions.

Check your Internet Connection

If your internet is slow and has a connection issue, the AOL mail login process will not be loaded and will show an error message. So, it is recommended to check your internet connection and ensure its speed is good enough to solve the problem immediately. Thus, before accessing your AOL account, ensure your system is correctly connected to the strong network. If it’s not, switch to a better one and try again to sign in to your account.

Look for your Browser Settings

Browser settings can also cause trouble during the AOL Mail Login. In this case, you need to change your browser settings and try logging in to your AOL mail account. First, clear your browsing history, cache, and cookies. Then, open the browser again, go to the ‘AOL mail Login site,’ and enter your credentials to log in. If this didn’t work, you should try another browser to sign in to AOL. Likewise, disable any extensions and ad Blocker tools you may think will interfere with your login process.

Disable your Antivirus

One common reason for AOL mail login issues is Antivirus software on your device. If you have trouble logging in to your AOL mail since you installed antivirus software, you should disable the antivirus while using the email service.

Make sure JavaScript is enabled

The following way to resolve browser issues is to enable Java scripting and cookies. If you’ve disabled Java scripting, many websites, like AOL Mail, won’t work correctly. The JavaScript activation steps can differ on which web browser you’re using. You can enable JavaScript on Chrome, Safari, Firefox, and Edge.

Disable your Pop-up blocker or Ad-blocker

If the login page doesn’t load properly on your browser, your security settings may be the reason that is preventing you from logging in. To check this, you can open a new Incognito or Private Browsing window and try to access your AOL email in that window. If you’re successful in signing that way, you’ll need to allow pop-ups and turn off ad blocking for AOL Mail.

If a blank screen appears, it also indicates that AOL is not allowed due to your firewall. Therefore, you should change some Firewall settings to solve this issue or try disabling the security services while logging in to AOL.

Contact AOL mail Support.

You cannot fix some issues with the above solutions, so in this situation, you better contact AOL mail Support at https://help.aol.com/contact  and Live support. In addition, you can get in touch with AOL support through social networking sites on Facebook (@AOLMail) and Twitter (@AOLSupportHelp).

Hence, look at the above AOL mail login problems and their solutions. Also, look at some basic troubleshooting measures to solve the issue. We hope this article has helped you so far.