Are you having trouble logging into Eharmony? Is the site down or slow? If you’ve already tried several times without success, you might want to try these helpful tips. Here, we’ll discuss about the Eharmony login problems and some solutions to fix them.
Eharmony has been around since 1996, and Neil Clark Warren founded it. The company claims to be the largest dating service in North America. They offer services such as eHarmony, Match, Chemistry, and OkCupid.
If you are experiencing issues logging into the site, check out our troubleshooting guide below. You can also contact customer support directly for assistance.
Problems with eHarmony
If you are looking for love online or offline, eHarmony is one of the best dating sites. It has been around since 1999 and has helped thousands of people find their soul mates. But recently, they have had some issues with hackers who could gain access to customer information. So what happened? And how can we prevent this from happening again?
The hack started in September 2014 when an unknown hacker accessed the company’s database. The hacker stole names, addresses, birth dates, genders, relationship status, occupations, and more. They also got credit card numbers, expiration dates, security codes, and other personal details.
After gaining access to the database, the hacker began using the stolen information to send fake emails to customers. These emails would look like they came from eHarmony and contained links to websites where users could sign up for free trials. However, once the user clicks on the link, they would be redirected to a website where they would be asked to provide additional information such as their name, gender, birthday, occupation, income, etc.
Once the user provided all that information, they would be redirected back to eHarmony.
There they would be presented with a screen asking them to confirm their identity by entering their full name and date of birth. But, unfortunately, that was where things got sketchy. While most users entered their correct information, others didn’t. Some even used fake news.
Eharmony Login Problems
The dating site eHarmony has been experiencing issues logging into its app and website. Users are directed to a screen where they must enter their username and password. The problem appears to be affecting people across the globe.
eHarmony says it is working to fix the issue. However, there is no estimated time of when this will be resolved. In the meantime, if you’re having trouble logging into your account, here’s how to get back on track:
- Check Your Email and Reset Your Password
- Change Your Login Information and Contact Customer Support
- Update Your Browser or Use A Different Computer
- Delete Your Cookies and Clear Cache
- Restart Your PC and Close All Open Windows
- Log Out Of Facebook And Other Sites and Quit Apps That May Be Running In the Background
- Switch To Another Network and Wait For It To Fix On Its Own
The dating site Eharmony has been experiencing some serious issues lately. Users are reporting that they cannot log into their accounts. Some people even say they receive emails saying their account is locked due to suspicious activity.
There seems to be a lot of confusion about what exactly happened. Many people believe that Eharmony shut down its entire network. Others think it is just one specific feature that isn’t working anymore. Either way, it looks like things aren’t looking suitable for the dating site.
We have compiled a list of possible solutions to help users with trouble logging into their accounts. These include checking your email, resetting your password, changing your login information, contacting customer support, updating your browser, using a different computer, deleting cookies, clearing cache, restarting your PC, closing all open windows, logging out of Facebook and other sites, quitting apps that may be running in the background, switching to another network, waiting for it to fix on its own, and more.
If you still have trouble after trying each solution, you should consider contacting customer support. Unfortunately, there is no estimated time frame for when the issue will be fixed.
If you’re having trouble logging into eHarmony, I recommend using Google Chrome instead of Internet Explorer. However, if you cannot log in after changing browsers, try clearing your cookies and cache. Also, check for any pop-up blockers preventing you from accessing the site.
Finally, make sure that you are not logged into any other websites or social media platforms at the same time as you are attempting to access eHarmony. This includes Twitter, Instagram, Snapchat, etc.
How to change Eharmony Passwords?
If you want to change your eHarmony password, then follow these easy instructions:
- Click on “My Account” at the top of the page.
- Under “Profile,” click on “Password and Security.”
- Enter your current email address.
- Change your password.
- Confirm your new password.
- Save your changes.
- Your new password should be emailed to you.
It usually takes less than 30 seconds. You don’t need to verify your mobile number when changing your eHarmony Password. You need to enter your old password and your new one.
If you have forgotten your eHarmony login information (email address and password), go to www.eharmony.com/password-reset. This will allow you to set up a new password.
You’ll need to contact customer service if you’ve lost your eHarmony account password. To find out how to do this, please visit the help center. You can change your eHarmony Password from any web browser.
How to contact Eharmony Customer Services?
Contacting Eharmony Customer Service requires filling out a form, submitting some information about yourself, and waiting for someone from Eharmony to respond. If you’re having trouble reaching them, try calling their toll-free number at 1-888-852-3027. You can also get in touch with them through Facebook (@eharmony), Twitter (@eHarmony)